Refund policy
Return Policy
We hope you love your purchase from Braided Bandita Boutique. If something isn’t quite right, please review our return policy below.
Returns
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Returns are accepted within 14 days of delivery
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Items must be unworn, unwashed, and in original condition with applicable tags attached
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Returns must be approved before sending items back
Approved returns will be issued store credit only. We do not offer refunds to the original payment method.
Sizing disclaimer:
“Please refer to size charts before ordering. We are not responsible for fit issues.”
Color variation disclaimer (important for jewelry):
“Natural stones may vary slightly in color and pattern. Variations are not considered defects.”
Final Sale Items
The following items are final sale and not eligible for return or exchange:
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All jewelry
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Earrings
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Sale or clearance items
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Custom or made-to-order items
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Gift cards
Return Shipping
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Customers are responsible for return shipping costs
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Original shipping charges are non-refundable
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We recommend using a trackable shipping service, as we are not responsible for lost return packages
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us within 3 days of delivery with photos. We will gladly replace the item or issue store credit if applicable.
How to Start a Return
To request a return, please email:
[your email address]
Include your order number and reason for return.
Returns sent without prior approval may not be accepted.